We at Dharmishi understand well that if we are designing a website for a healthcare facility, we need to make sure that the website is user-friendly. Because these websites are so often used by people in distress, users must be able to accomplish these three tasks easily:
- Find the right health provider to get treatment
- Retrieve medical records, such as test results and other health information
- Pay their bills
What do all of these things have in common? They all require a thorough understanding of UX best practices. We believe that if your primary users can't navigate the website easily and accomplish their goals, your website won't be a success. After designing n number of health care website we have learnt a lot and understand very well the initial requirements of a health care website.